Our Staff at Kemptville Smiles.
Reagan Arcand, CDA II / Office Manager
Reagan is a certified level 2 dental assistant and also our office manager. Reagan graduated with honors from Everest and was the recipient of an award from the Ottawa Dental Society.
Reagan is the friendly voice on the phone when you call with a question or to make an appointment, and she is the first face you see when you arrive in the office. Reagan coordinates all daily activity, enabling our doctor, assistants, and hygienists to concentrate on what they do best: delivering exceptional dental care to every patient. She has developed a strong and lasting relationship with many of our patients. Her professionalism and passion for patient care exemplifies what Kemptville Smiles Dentistry is all about.
Reagan loves using her vast knowledge of dentistry and dental insurance plans to ensure patients feel as comfortable and informed as possible. Reagan lives in Kemptville with her husband and their four children, their cat and dog. She enjoys cooking, travelling and spending time with friends and family.
Reagan has been with Kemptville Smiles Dentistry since it opened its doors for business in 2013 and looks forward to welcoming all patients with professionalism and genuine caring to help even the most anxious people feel at ease.
Caitlyn Laird, CDA II + Assistant Office Manager
Caitlyn is a level II dental assistant who has worked as an administrative assistant at Kemptville Smiles Dentistry since September 2018. She graduated from Everest College in 2010, and has been working in the dental field ever since.
Caitlyn worked in the Ottawa area as a level II dental assistant for roughly 1 year after she graduated. Then, the wind blew her to Nova Scotia where she continued her dental career as a hygiene co-ordinator and administrative assistant. This is where she met her husband, got married and had a beautiful baby girl! Her daughter inspired her to contribute as a co-author in an Amazon’s best-selling book called You’ve Got This, Mama! She has since moved back home (Kemptville) to be closer to family.
Caitlyn is one of the first friendly faces you see as you walk into the clinic, and often the one to answer the phone to assist your needs. Her wide knowledge of the dental environment from dental procedures to her proficiency in insurance coverage helps navigate people to make comfortable decisions in their oral care. Caitlyn strives to make every visit an enjoyable one with warm smiles and lots of laughs.
In her spare time, Caitlyn enjoys spending quality time with her husband, daughter, and dog, knitting/crocheting, and travelling.
Michaela, Registered Dental Hygienist
Michaela is an Algonquin College graduate in dental hygiene who has worked in the community for 6 years. She is in good standing with The College of Dental Hygienists of Ontario, and is a member of the Ontario Dental Hygienists Association.
Michaela is passionate about providing individual focus to every patient, understanding their specific needs, and her work is gentle, time efficient, and precise. Michaela is comfortable treating patients of all ages- from infancy to adulthood, and is eager to make sure patients are as comfortable and informed as possible.
Michaela lives in Merrickville with her husband. She enjoys spending time with friends and family, cooking, traveling, and loves a good book. She has 4 cats and a dog, and loves all animals so make sure to tell her about your furry friends at home!
Michaela has called Kemptville Smiles Dentistry home for 5 years now, and looks forward to offering her clients exceptional dental care for many years to come!
Amanda Lynn, Registered Dental Hygienist
Amanda is originally from Halifax, Nova Scotia and has spent the last fifteen years in the Canadian Armed Forces as a Medical Technician. Amanda graduated from Algonquin College in 2017 with a diploma in Dental Hygiene. Amanda decided to pursue a career in dental hygiene so she could continue helping people in a healthcare related field.
Outside the office, Amanda enjoys spending time with her husband and their two boys, aged 5 and 2. She also enjoys being outdoors, walking her dog Ruby and baking treats for her co-workers!
Kerry Cook, Registered Dental Hygienist
Kerry is a 2003 Algonquin College graduate in Dental Hygiene. She moved to Kemptville at the end of 2015, and has worked in the community for 3 years. She is in good standing with the College of Dental Hygienists of Ontario and is a member of the Canadian Dental Hygienist’s Association.
Kerry has many years’ experience working with anxious patients and is great with kids making their first dental visits fun. Her work is gentle and precise, and she is always making sure her patients are as comfortable as possible.
Kerry and her husband have two young kids. As a family they enjoy the outdoors, bike riding, walking their dog, swimming and are often found at the soccer field and baseball field with their children. Kerry enjoys baking and cake decorating.
Kerry has been at Kemptville Smiles Dentistry for 2 years now and hopes to continue to provide high quality care to our patients.
Megan Heron, CDA II
Megan graduated from Algonquin College with honors from the Dental Assisting program in 2017. Prior to finding her passion in dental, Megan grew up in Kemptville. She graduated from St. Michael’s Catholic High School and has seen Kemptville grow to the town it is today.
When not in the office, Megan and her supportive husband have their hands full with three young boys, two dogs and two cats. She enjoys spending time outside with her boys four wheeling, getting messy and taking on many DIY projects.
Alexandra Dool, Registered Dental Hygienist
Alexandra joined Kemptville Smiles in September 2020. She has been working in the dental profession since 2011 starting as a level ll Dental Assistant. In 2014 she decided to continue her education and go through to become a Registered Dental Hygienist. She grew up in Kempvtille and still resides here! Her favorite part of being a team member here is bringing smiles to every patient, and making them feel right at home.
Her hobbies include four wheeling, wood working, crafting and soap making. She loves her two cats who she calls her fur babies. She most enjoys spending time with her family and friends.
She’s looking forward to seeing you!
Kailee Byers, Registered Dental Hygienist
Kailee is excited to be back at Kemptville Smiles! She previously worked as a dental assistant while completing her education at Canadian National Institute of Health in Ottawa. She recently received her diploma in dental hygiene and looks forward to meeting her new patients and seeing familiar faces! In her spare time, Kailee enjoys spending time with her family and friends. She and her boyfriend keep busy with their playful and energetic furbabies; their red golden retriever named Harley Quinn and their one-of-a-kind mystery mutt called Cosmo Kramer. Kailee also has a passion for music, watching documentaries and playing a good game of cards.
Holly Babcock, Administration Assistant
Holly joined our team in September 2020. She has over 20 years’ experience
working in the home health care and customer service industry. Holly is one
of the friendly voices you hear when calling the clinic to book an
appointment and a kind face you see when greeting you as you enter the
clinic. The dental field is a new and welcomed challenge for Holly and she
looks forward to making your experience with us the best one possible!
Holly and her husband have 2 children and a cat. In her free time, Holly
enjoys spending time with her family, listening to music and baking. Her
favorite sport is soccer.